Shipping policy

Shipping Policy

Last Updated: September 2026

This policy applies to every product sold on oorjahouse.com, across our full range of crystal bracelets, Rudraksha, and gemstone jewellery — including new products added to our catalogue from time to time.

Delivery Coverage

We currently ship across India only. We do not offer international shipping at this time.

Order Processing Time

  • Orders are typically processed and dispatched within 24 hours of confirmation.
  • In some cases — including high order volumes, address verification, or Siddh Energization requests — processing may take up to a maximum of 48 hours.
  • Prepaid orders are prioritised for faster processing over Cash on Delivery orders.

Delivery Time

Once dispatched, orders are generally delivered within 4-7 business days depending on your pincode and courier serviceability. Remote locations may take a few additional days.

Shipping Charges

We offer free shipping across India on all orders, with no minimum order value required.

Cash on Delivery (COD)

COD is currently offered free of charge on eligible orders. However, this is subject to change from time to time based on order value, delivery location, and delivery risk. We reserve the right to introduce a nominal COD handling fee, request address/phone verification, or restrict COD on specific orders or pincodes, at our discretion, without prior individual notice. Any such change will be reflected at checkout before you place your order.

Orders showing an unusually high risk of non-delivery (unreachable phone number, incomplete address, repeated past refusals) may be converted to prepaid-only, or cancelled, at our discretion.

Order Tracking

A tracking link is shared via SMS, email or WhatsApp once your order is dispatched. Please keep your contact details accurate and your phone reachable during the delivery window.

Incorrect Address / Non-Availability

We are not responsible for delivery delays or failures caused by an incorrect, incomplete, or outdated address provided at checkout, or due to the customer being unavailable at the time of delivery. Any charges arising from re-shipment in such cases may be borne by the customer.

Contact Us

Email: support@oorjahouse.com
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM